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Traditionally a direct marketing company, Avon's fastest growing markets today are in China and Russia. The company's chairman and CEO is Andrea Jung, who was promoted to the position in 1999. Avon uses both door-to-door sales people ("Avon ladies," primarily) and catalogs to advertise its products. In some markets (most notably China, which had banned all door-to-door selling before mid-December 2006) Avon products are sold primarily in retail stores.
Avon's product lines include lipsticks, foundations, bath and skin lotions, anti-aging cream, perfumes, as well as jewelry and clothing.
Although the company has always been more directed toward female customers, Avon's line of male products continues to expand, and its children's products (such as shampoos and toys) have also proved successful. Two brand diversifications, "mark." (targeted to younger, college-aged women) and "M" (an Avon catalogue for men), have helped the company reach out into markets it has not serviced.